Service innovation is the process of creating new and improved services that meet the needs of customers. It involves identifying and understanding customer needs, developing new service concepts, and implementing and managing new services. Service innovation is important because it can help businesses to: – Increase customer satisfaction – Improve…

In an ever-evolving business landscape, organizations that prioritize innovation and user-centricity are at a distinct advantage. They are better equipped to adapt to changing market demands, create compelling customer experiences, and drive sustained growth. At Mathias Duell, we believe that service innovation plays a pivotal role in this transformation. Our…

Service innovation is the key to sustained growth in today’s competitive market. By creating new and innovative services, businesses can attract new customers, increase customer satisfaction, and grow revenue. But what exactly is service innovation? And how can you implement it in your business? Service innovation is the process of…

As a leading service innovation expert, I understand the challenges and opportunities businesses face in today’s rapidly evolving market. My expertise lies in helping organisations unlock the full potential of their services, driving growth and customer satisfaction. I work closely with clients to identify and develop innovative service solutions that…